Extremely impressed by the professional and prompt service delivered tonight by the PuroClean team amidst this horrendous storm. They had their team to my house to plywood our windows and cleanup the mess left behind within an hour of calling. You have made this stressful evening that much easier with your wonderful service provided. Thank you!
We picked this company based on reviews and we are so happy we did! As soon as we told them the problem we were having, they were at our house the same day. we originally contacted them to professionally clean our basement after finding water damage, however we were happy to find out that they take care of the entire restoration from start to finish! They dealt with insurance for us and the quality of work they provided went above and beyond our expectations. Not only were they incredible easy to work with, but all the people working for them were great people that we felt totally comfortable with in our house. I’d HIGHLY recommend this company for all your restoration needs! If I could give them more stars I would! You will not be disappointed.
Grant and his entire team have been nothing but extremely professional, knowledgeable, friendly and hard working. For not only 1 flood disaster, but 2 broken city water mains that happened to us during a 2 week period. They were so amazing that all of our neighbours (who were originally with other companies) switched over to PuroClean as well. Thanks to Grand and his entire team for all the hard work they have done and are continuing to do on our property.
Dave and his crew were fantastic. Our store flooded, and PuroClean came in, inspected, packed everything, and arranged everything for us. They were entirely professional, and eased what should have been a very stressful time. We would recommend them to anyone.
Professional service. Water damage cleanup was completed in a timely and efficient manner and team was very communicative throughout. I would highly recommend PuroClean Restoration and gladly choose this company again for future services!
We couldn't be happier with our PuroClean experience. Jesse and his team responded quickly and professionally to our water damage issue. They completely documented the cause and extent of the necessary repair work which made dealing with our insurance claim problem free. We were so impressed after the covered work was done that we had them update and upgrade the room with tremendous results. When you have a crisis and after - pleasant, experienced, and informed professionals are hard to find. With PuroClean they all come in one package. Thanks Jesse and crew.
PuroClean did an excellent job of cleaning my garage and porch of carbon caused by environmental work being done on my property. They were courteous, efficient and I can highly recommend them.
We are so pleased with the service we received from Todd. He answered all of our questions and left us feeling relieved. Our mold situation turned out NOT to be mold and - rather than convincing us to get unnecessary work done like other companies - he reassured us that our attic was fine and didn't need any treatments. I fully trust and highly recommend Todd and PuroClean Restoration Services Durham. Finding people and companies you can trust can be difficult theses days and I am very grateful to have these guys available when I need them. Thanks again Todd!
"We experienced a leak in our upper level due to the ice storm in May. We called a Puroclean and was greeted by a very friendly and concerned woman on the phone. She scheduled an appointment for us the next day..." "Greg, the project manager who arrived, was extremely friendly, respectful, knowledgeable, and available. We appreciated how well he communicated with us, always keeping us in the loop, even if it was just to tell us that he was working on a solution or waiting for an answer from a third party. The team who came to do the work (Adam, Ibo) were also meticulous and took great caution to keep the work area tidy. We also appreciated that the company dealt directly with the insurance company. I have since recommended Puroclean to our neighbour, who indicated that he was equally satisfied with the company. I would highly recommend this company!"
How often now do we find ourselves saying "You just can't get good service anymore"! Well that statement definitely does not apply to PuroClean Restoration. Dave and his crew were quick, professional, thorough, and very friendly and helpful. They went above and beyond to try to make a difficult situation far less stressful. We can't thank them enough and would highly recommend the company to anyone who wants to experience EXCELLENT service. Thanks Dave!!