PuroClean is the right property restoration company for insurance professionals in the claims department. We can contribute to increased customer retention and reduced loss expenses through our experience, knowledge, and expertise.
When you choose PuroClean, our commitment to both the insurance company and the customer will prove both beneficial and time-efficient.
To get started with your national account program call us now at (877) 261-7876.
Through our Certified Priority Response Program (CPR), claims costs can be minimized as we follow our strict certification standards, clear procedures, and a mutually pre-approved scope of work.
Our goal is to provide easy access 24/7, as well as ensuring a quick and cost-effective response every time.
Restoration Manager is a proprietary claims management system that we offer as part of our Certified Priority Response (CPR) program. The system is designed for loss notice assignment, job data collection, and reporting back to the insurance company or claims manager.
Restoration Manager enables our offices to run their business efficiently while streamlining the customer experience for our PuroClean clients.
Our National Call Center at (877) 261-7876 receives the first loss notification, which is then entered into Restoration Manager.
The assigned certified PuroClean office then manages the job using Restoration Manager to provide the insurance client access to data in real time as job information is uploaded to the system both from the office and from the field using handheld tablets.
The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature.
Centralized billing for regional and national clients can also be accommodated.