FAQ Archive - PuroClean Canada HQ

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What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Clean Water: from a damaged pipe

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Can you salvage a flooded house?

There are many variables that determine whether a flooded home can be saved: the amount of water is one, even

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Does homeowner’s insurance cover water damage from ice dams?

Every insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage

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Can I add water damage to my home insurance?

Normally, “yes”. Contact your broker or agent to determine the specific types of coverage available to you.

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Can I sue my landlord for mould or mildew damage?

You should contact an attorney if you have such concerns and your landlord does not respond as you believe he/she

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Can I clean up mould myself?

Many publications that deal with mould remediation suggest that the homeowner can deal with small amounts of mould (usually defined

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Where does mould grow in homes?

Since mould needs moisture, it often shows up where there is opportunity for that moisture: pipe joints and junctions, water

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What is involved in reconstruction?

Reconstruction may involve anything from repairing and painting drywall to completely rebuilding all or part a home. Every situation is

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Will my insurance cover crime scene cleanup?

Insurance policies have many variables, while Crime Scene or Biohazard cleanup is often covered it is very important that you

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Should I hire a reconstruction contractor after you’ve finished the water restoration?

No! The Professionals at PuroClean provide Full Service to you including the replacement or repair of any structural items that

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Can I open the doors and windows during the drying process?

Please do not open doors or windows. The equipment selected for every job and the process are based on having

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Can I shut off the equipment at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when

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