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Does the equipment have to run all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process.

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Why do you monitor my property continuously?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying

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Why do you need access to my property?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during

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Can I stay in my home or business during the restoration?

That depends on the amount of damage. If it is one or two rooms, only, you may be able to

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What are the effects of flood waters on my home or business?

Water from outside the structure is contaminated and should be handled be professionals such as PuroClean. Even if the water

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How is water damage handled by your certified technicians

The Professionals at PuroClean will assess each situation individually. They will determine the level of contamination of the water damage

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What steps should I take after a water damage incident?

A water leak that is discovered and fixed immediately may only require some cleaning and drying that you can do

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How dangerous is water damage?

Water from outside the home will bring contaminants into the home. If it is flood water from storms, river flooding,

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What does a policy limit mean?

The policy limit is the amount specified in the policy that equals the greatest sum that will be paid for

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Can you completely flood proof my home?

No, not completely “flood proof.” Things you CAN do: keep eve troughs and down spouts clean. Be sure the landscaping

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How do I keep my hardwood floors safe from water damage?

Avoid having standing water on them. You can map them with a water based solution, but you should wring the

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How can I protect my roof from water damage?

Inspect your room periodically, looking for missing or damaged shingles. This is especially important after a big storm. Replace broken

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