24/7 EMERGENCY RESPONSE (519) 628-5655

Get 24/7 Expert Help

(519) 628-5655

Preferred Provider for Top Insurance Companies Nationwide

PuroClean proudly serves all insurance professionals and provides 24/7 property emergency services to take care of their customers.

Our personalized property damage emergency services are designed to save both time and money.
PuroClean’s Paramedics of Property Damage™ are fully qualified experts in emergency property restoration and work respectfully to restore homes and businesses after a devastating setback.

PuroClean professionals arrive at the site immediately after receiving the initial report and pledge to do whatever it takes to satisfy your customer and bring the property back to pre-loss condition. PuroClean does not cut corners – you can trust us as your restoration partner.

Get the Results You Need. Recommend PuroClean!

PuroClean is the right property restoration company for insurance professionals in the claims department. We can contribute to increased customer retention and reduced loss expenses through our experience, knowledge, and expertise.

When you choose PuroClean, our commitment to the insurance company and the customer will prove beneficial and time-efficient.

To get started with your national account program, call us now at (877) 261-7876.

PuroClean’s Certified Priority Response Program

Our Certified Priority Response Program (CPR) claims we can minimize costs by following our strict certification standards, clear procedures, and a mutually pre-approved scope of work.

Our goal is to provide easy access 24/7 and ensure a quick and cost-effective response every time.

The CPR Process

  • You can assign a loss electronically or through our National Call Center at (877) 261-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our Restoration Manager claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Restoration Manager – Priority Response

Restoration Manager is a proprietary claims management system that we offer as part of our Certified Priority Response (CPR) program. The system is designed for loss notice assignment, job data collection, and reporting to the insurance company or claims manager.

Restoration Manager enables our offices to run their business efficiently while streamlining the customer experience for our PuroClean clients.

Our National Call Center at (877) 261-7876 receives the first loss notification, then entered into Restoration Manager.

The assigned certified PuroClean office then manages the job using Restoration Manager to provide the insurance client access to data in real-time. Handheld tablets automatically upload job information to the system both from the office and from the field.

The system shows moisture readings and mapping, photos, job diary documentation, and digital customer signature.

We can also accommodate centralized billing for regional and national clients.

The PuroClean Academy

The PuroClean Academy is our training center and one of the most advanced facilities for property restoration training in the industry.

PuroClean franchise owners, and their employees who have trained at the PuroClean Academy, receive certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-setting organization.

The PuroClean Academy is also the perfect place for insurance professionals to learn the best restoration practices, improving their own ability to serve their customers.

Within The PuroClean Academy, our trainees can access an IICRC-approved Applied Structural Drying (ASD) facility, which we lovingly call our “Flood House.” It simulates real-life property damage scenarios that help trainees gain practical, hands-on experience.

One of only 24 globally, the Flood House is the premier ASD facility in North America. It allows us to offer the best level of training available anywhere.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%

on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.