Smoke & Fire Damage Restoration

After a fire is extinguished, fire damage restoration must begin quickly to avoid further losses and achieve the best results. Should you experience fire damage, PuroClean stands ready to provide help. We respond 24/7 and send a team of professionals to your site immediately.

• Smoke and Fire Damage Restoration
• Smoke Odour Removal & Professional Deodorization
• Emergency Cleaning & Sanitation
• Pack-Outs and Contents Cleaning
• Temporary Protection/Board-Up
• Carpet and Pad Removal
• Puff-Back Cleaning
• Reconstruction

We determine the full extent of fire damage and identify the impact of heat and smoke on your property’s structure, fixtures and contents.

We help you overcome your loss by explaining what is happening, what to expect, and how you can get involved, so you have a good understanding of the restoration process.

Our technicians provide a range of fire damage restoration services such as soot and odour removal, cleaning and sanitation, deodorization, and air vent and duct cleaning.

We handle all contents with extra care and take the necessary steps to protect and manage content as if it were our own.

Our emergency fire damage restoration services can restore your fire and smoke-damaged property back to its original condition as quickly as possible, helping make the situation a little less stressful.

While the PuroClean Canada team, including Chairman & CEO Mark W. Davis, Vice-Chairman Frank Torre, and President Jason Reis waited for the fire to end its tear through Alberta, they strategically planned out how PuroClean would best use its resources. The first immediate step was to bring the 53-foot PuroClean command trailer from Detroit to the Canadian Distribution Center for stocking and preparation.

From there, the plan of attack went as followed:

1. A three-person liaison team traveled to Fort McMurray to assess infrastructure needs.
2. The Financial Planning and Logistics, Field Operations, Business Development, and Client Services divisions assessed and applied resources.
3. The Alberta operations mobilized.
4. After the Alberta team had provided all of the equipment, supplies, and technicians they could, PuroClean teams from across Canada traveled to Fort McMurray to assist. When allowing workers in to help with fire cleanup and restoration of the city, the local government gave priority to Alberta residents. PuroClean abided by this and sent Alberta residents in first.

While everything from the strategic plan to attack the devastation to infrastructure, to employee lodging was being coordinated, the team was also planning which insurance carriers they would reach out to and in what order. When communicating with insurance providers, the PuroClean team made sure to get favorable prices for its franchise owners while keeping the grief-stricken community in mind.

Because residents of Fort McMurray were not allowed back into their homes for three to six months, PuroClean first focused on commercial jobs. The first job the team did was for one of the city’s largest restaurants, The Wood Buffalo Brewing Company. The job was secured through Travelers Insurance. Signal Restoration Services, a leader in large loss property damage restoration and partner of PuroClean, helped guide the local franchise owners on how to handle large commercial jobs such as the one at The Wood Buffalo Brewing Company.

One of the biggest logistical challenges PuroClean Canada faced while cleaning the aftermath of the Fort McMurray fires was lodging. Habitable hotels were taken over by the local government personnel, but PuroClean needed to house its group of 125 technicians and managers. Instead of the costly option most other restoration and insurance companies chose (having staff stay at oil industry work camps), PuroClean Canada worked with friends of Edmonton North franchise owner, Carol Parsons, to house employees in 25 apartments in the least-affected part of the city. The apartments were fully furnished and supplied with food, high-speed internet, recreation equipment, and more.