Fire and Smoke Damage Restoration in Victoria, BC

After a fire is extinguished, immediate action is critical to reduce further damage and ensure the restoration process is as smooth and efficient as possible. The longer you wait to begin fire damage repairs, the more significant the damage becomes, which can lead to higher costs and prolonged recovery times.

At PuroClean, we understand the urgency of fire restoration and offer 24/7 support to help you get your property back to normal. Our team of experts is always ready to respond swiftly, assess the damage, and begin the restoration process immediately, so you can move forward with confidence.

Our experienced technicians are trained to deal with both minor and severe fire damage. From the initial assessment to the final repairs, we use advanced techniques and equipment to restore your property, ensuring that every detail is taken care of. PuroClean’s commitment to excellence ensures that you receive the highest quality service and the best possible outcome for your property.

Fire and Smoke Damage Restoration: Our team uses cutting-edge technology to restore your home or business from fire and smoke damage, ensuring all affected areas are properly treated.
Smoke Odour Removal & Professional Deodorization: Smoke can leave stubborn odours that linger long after the flames are gone. We use specialized equipment to eliminate smoke odours, leaving your property smelling fresh and clean.
Emergency Cleaning & Sanitation: We understand that time is of the essence in the aftermath of a fire. Our emergency cleaning services quickly restore your property’s cleanliness and safety, removing soot, debris, and contaminants.
Pack-Outs and Contents Cleaning: We carefully pack and clean your personal items and belongings, helping to prevent further damage and ensuring they are restored or safely stored until your property is ready.
Temporary Protection/Board-Up: To prevent further damage from the elements, we offer temporary protection and board-up services to secure your property while restoration work is underway.
Carpet and Pad Removal: Fire and smoke can ruin carpets and padding. We safely remove and replace these materials to ensure your property is fully restored.
Puff-Back Cleaning: Puff-backs from heating systems can cause widespread soot damage. We clean and restore your home from the effects of puff-backs, ensuring your HVAC systems are functioning properly.
Reconstruction: For severe fire damage, we provide full reconstruction services to rebuild your property, restoring it to its pre-fire condition.

A reliable fire damage assessment is the first step toward effective restoration. Our experts conduct thorough inspections to determine the full extent of the damage caused by fire, smoke, and heat. This includes evaluating the structural integrity of your property, identifying areas affected by soot and smoke, and assessing the impact on your contents and belongings. By fully understanding the damage, we can create a detailed restoration plan that ensures the most efficient and cost-effective recovery.

Our technicians offer a full range of fire and smoke restoration services, including soot and odour removal, cleaning, sanitation, deodorization, and air vent and duct cleaning. We handle all contents with care, taking the necessary steps to protect and manage them as if they were our own.

Our emergency fire damage repair services work quickly to restore your fire and smoke-damaged property to its original condition, helping to reduce the stress of such an overwhelming situation.

While the PuroClean Canada team, including Chairman & CEO Mark W. Davis, Vice-Chairman Frank Torre, and President Jason Reis, awaited the end of the fire’s devastation across Alberta, they strategically planned how PuroClean could best mobilize its resources for fire damage restoration in Victoria, BC, and other affected regions. The first immediate step was to transport the 53-foot PuroClean command trailer from Detroit to the Canadian Distribution Center, where it was stocked and prepared for deployment.

The response plan was put into action as follows:

1. A three-person liaison team was sent to Fort McMurray to assess infrastructure needs.
2. Teams from Financial Planning and Logistics, Field Operations, Business Development, and Client Services assessed and allocated resources.
3. Alberta operations mobilized quickly to begin initial recovery efforts.
4. Once the Alberta team had deployed all available equipment, supplies, and technicians, additional PuroClean teams from across Canada were dispatched to Fort McMurray to assist. The local government prioritized Alberta residents for access to the site, and PuroClean adhered to this by sending in local workers first.

As the strategic plan for addressing the devastation, infrastructure rebuilding, and employee lodging was being coordinated, PuroClean also mapped out its approach to working with insurance carriers. The team ensured favourable pricing for franchise owners while remaining mindful of the community’s emotional toll.

With Fort McMurray residents unable to return to their homes for three to six months, PuroClean initially focused on commercial restoration jobs. The first project involved one of the city’s largest restaurants, The Wood Buffalo Brewing Company, secured through Travelers Insurance. Signal Restoration Services, a partner of PuroClean and an expert in large-loss property damage restoration, provided guidance on handling such commercial-scale jobs.

A major logistical challenge during the Fort McMurray restoration efforts was securing adequate lodging for the 125 PuroClean technicians and managers. While many restoration and insurance companies chose the costly option of housing staff in oil industry work camps, PuroClean Canada worked with Edmonton North franchise owner Carol Parsons to provide alternative accommodations. The team was housed in 25 fully furnished apartments in the least-affected part of the city. These apartments were stocked with food, high-speed internet, recreation equipment, and more, ensuring that staff could focus on fire damage restoration in Victoria, BC, and beyond, without unnecessary distractions.

PuroClean’s rapid response and efficient resource management not only made a significant difference in Fort McMurray’s recovery but also set a benchmark for effective fire damage restoration in Victoria, BC, and other regions in need of expert restoration services.