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Why Partner with PuroClean?

  • Increased Customer Retention: Our professional and compassionate service keeps policyholders satisfied, improving customer loyalty.
  • Reduced Loss Expenses: Through advanced techniques and efficient processes, we minimize claims costs and reduce restoration timelines.
  • Relentless Customer Service: From start to finish, we deliver consistent communication, professionalism, and results that save both time and money.

PuroClean’s Certified Priority Response Program

Our Certified Priority Response Program is specifically designed to streamline the claims process and control costs. This program ensures:

  • Cost-Effective Solutions: Efficient processes that save time and minimize expenses for insurers.
  • Strict Standards: Adherence to pre-approved procedures and scopes of work.
  • 24/7 Accessibility: Immediate assistance anytime, anywhere.

Technological Excellence in Restoration

PuroClean Canada leads the restoration industry in adopting and implementing advanced technology. Our cutting-edge tools and systems simplify the claims process, enhance efficiency, and ensure real-time updates for both our partners and their clients.

Catastrophe (CAT) Response

In large-scale disaster situations, PuroClean Canada delivers unmatched CAT response services to its partnered insurance carriers and accounts. These efforts are corporately managed to maintain consistency, structure, and high standards of service during challenging events.

Major CAT Events Supported by PuroClean Canada:

  • 2013 High River, AB Flood Event
  • 2013 Toronto, ON Flood Event
  • 2016 Fort McMurray, AB Fire Event
  • 2016 Windsor, ON Flood Event
  • 2017 Windsor, ON Flood Event
  • 2018 Ottawa, ON Tornado Event
  • 2019 Maritimes Hurricane Dorian
  • 2021 British Columbia Flood Event

Our extensive experience in managing catastrophic events demonstrates our ability to handle complex claims while ensuring exceptional results for insurers and their policyholders.

The PuroClean Academy

The PuroClean Academy is our training center and one of the most advanced facilities for property restoration training in the industry.

PuroClean franchise owners, and their employees who have trained at the PuroClean Academy, receive certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-setting organization. The PuroClean Academy is also the perfect place for insurance professionals to gain knowledge of the best restoration practices, improving their own ability to serve their customers.

Within The PuroClean Academy, our trainees can access an IICRC-approved Applied Structural Drying (ASD) facility, which we lovingly call our “Flood House.” It simulates real-life property damage scenarios that help trainees gain practical, hands-on experience. One of only 24 in the world, the Flood House is the premier ASD facility in North America and gives us the opportunity to offer the best level of training available anywhere.