Emergency Restoration FAQs - PuroClean Emergency Services

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Can I clean up mould myself?

Many publications that deal with mould remediation suggest that the homeowner can deal with small amounts of mould (usually defined

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Where does mould grow in homes?

Since mould needs moisture, it often shows up where there is opportunity for that moisture: pipe joints and junctions, water

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What is involved in reconstruction?

Reconstruction may involve anything from repairing and painting drywall to completely rebuilding all or part a home. Every situation is

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Will my insurance cover crime scene cleanup?

Insurance policies have many variables, while Crime Scene or Biohazard cleanup is often covered it is very important that you

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Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

If you hired us to handle your loss from start to finish, you don’t need to worry about finding a

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Is it okay for me to open the doors and windows?

Please Don’t! Because our technicians have set up the best conditions on your property for drying it efficiently, if you

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Can I turn the equipment off at night to save money or to reduce noise?

Please Don’t! The drying process requires running the equipment 24 hours a day for several days. Our equipment is designed

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Is it okay to leave the equipment running all the time?

Absolutely! Our specialized equipment is made to run continuously without overheating or causing safety problems. Remember, we position the equipment

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Why is my property monitored so often?

We set up the equipment we use during the drying process so it will remove as much moisture from the

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Why does PuroClean Emergency Recovery Services need access to my house or business?

Once the water is extracted and we begin the drying process, we need to monitor and control the moisture and

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Do I have to leave my home or close my business during the restoration?

If the property damage doesn’t require a lot of reconstruction, you can stay in your home or office.

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What happens and what are the effects when water floods my home or business?

When water contacts drywall, it sags and disintegrates. You will see paint bubbles and peeling as the water wicks up

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