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Partner with PuroClean! Get the Results You Need

Enhancing customer retention and minimizing loss expenses are critical factors that make PuroClean Nanaimo the ideal property restoration partner for your claims department.

Our unwavering commitment to exceptional customer service and delivering tangible results helps you save both time and money. By choosing PuroClean Canada’s Nanaimo branch, you ensure your clients receive top-tier restoration services backed by a reliable and efficient team.

Connect with us today to initiate a partnership with our Business Development team. Together, we’ll develop a tailored national or regional account program that meets the specific needs of your insurance operations in Nanaimo and beyond.

PuroClean’s Certified Priority Response Program

Through our Certified Priority Response (CPR) Program, PuroClean Nanaimo effectively reduces claims costs by adhering to stringent certification standards, clear operational procedures, and mutually agreed-upon scopes of work. Our CPR Program is designed to provide seamless 24/7 access, ensuring a prompt and cost-efficient response to every property damage incident.

Our primary objective is to deliver swift restoration services that not only meet but exceed your expectations, all while maintaining budget-friendly solutions. Trust PuroClean Nanaimo to handle property damage emergencies with the expertise and reliability you depend on.

Technology

PuroClean Canada’s Nanaimo location stands at the forefront of technological innovation within the restoration industry. We continuously integrate cutting-edge technologies and improvements to enhance the restoration and claims processing experience for our partnered clients and insurance accounts.

From state-of-the-art moisture detection equipment to advanced project management software, our technological advancements streamline operations, increase efficiency, and ensure superior restoration outcomes.

By leveraging the latest technology, PuroClean Nanaimo not only accelerates the restoration process but also provides transparent and real-time communication with insurance professionals, facilitating a smoother and more effective claims handling process.

CAT Response

Within a catastrophe situation, PuroClean Canada provides unmatched priority CAT response to its partnered carriers and accounts. All CATs are corporately managed through the leadership of PuroClean Canada, in order to provide and maintain consistent event structure, culture and service. 

Over the years, PuroClean Canada has been proud to provide remediation services and support multiple insurance carriers throughout the following CATs:

  • 2013 – High River, AB Flood Event
  • 2013 – Toronto, ON Flood Event
  • 2016 – Fort McMurray, AB Fire Event
  • 2016 – Windsor, ON Flood Event
  • 2017 – Windsor, ON Flood Event
  • 2018 – Ottawa, ON Tornado Event
  • 2019 – Maritimes Hurricane Dorian
  • 2021 – British Columbia Flood Event

The PuroClean Academy

The PuroClean Academy is our training center and one of the most advanced facilities for property restoration training in the industry.

PuroClean franchise owners, and their employees who have trained at the PuroClean Academy, receive certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-setting organization. The PuroClean Academy is also the perfect place for insurance professionals to gain knowledge of the best restoration practices, improving their own ability to serve their customers.

Within The PuroClean Academy, our trainees can access an IICRC-approved Applied Structural Drying (ASD) facility, which we lovingly call our “Flood House.” It simulates real-life property damage scenarios that help trainees gain practical, hands-on experience. One of only 24 in the world, the Flood House is the premier ASD facility in North America and gives us the opportunity to offer the best level of training available anywhere.