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What types of fires are not extinguishable by water?

Electrical fires, fires involving cooling oils and fate or other flammable liquids (gasoline, kerosene, etc.) should NOT be put out

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Can I use water to put out a fire?

It depends on the specific nature of the fire. The BEST plan is to have at least 1 “ABC” fire

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What should I throw away after a fire?

There are many variables that determine what is saved and what is discarded after a fire. The clear focus is

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What is a policy limit?

The policy limit is the amount specified in the policy that equals the greatest sum that will be paid for

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Am I responsible for my deductible?

Contact your insurance broker or agent or the insurance company or the adjuster assigned to your claim. They are the

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Is my loss a covered claim?

Contact your insurance broker or agent. They will be able to explain the coverages of your specific policies.

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How long will the restoration process take?

This is a key question to every homeowner with a fire: “How Long…..?” There are many, many variable. Every situation

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Is professional cleanup necessary if the fire was minor?

In most losses, cleaning the soot and smoke is the toughest part. Moreover, even small fires can cause major damage

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What is the first thing I should do after a fire?

Call PuroClean to come to your home to help do an assessment of the extent of the damage! They can

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How do certified technicians typically handle water damage?

The Professionals at PuroClean will assess each situation individually. They will determine the level of contamination of the water damage

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What should I do after a flood or sewage or water leak?

Flood and/or Sewage: Call PuroClean immediately. The full extent and damage of a flood is beyond what a homeowner can

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Why is water damage dangerous?

Water from outside the home will bring contaminants into the home. If it is flood water from storms, river flooding,

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