Get 24/7 Expert Help

(877) 261-7876

Office Locator

What are the types of water claims?

There are three basic “types” of water damage, based on the level of contamination. 1-Clean Water: from a damaged pipe

Read More

Can you salvage a flooded house?

There are many variables that determine whether a flooded home can be saved: the amount of water is one, even

Read More

Does homeowner’s insurance cover water damage from ice dams?

Every insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage

Read More

Can I add water damage to my home insurance?

Normally, “yes”. Contact your broker or agent to determine the specific types of coverage available to you.

Read More

Should I hire a reconstruction contractor after you’ve finished the water restoration?

No! The Professionals at PuroClean provide Full Service to you including the replacement or repair of any structural items that

Read More

Can I open the doors and windows during the drying process?

Please do not open doors or windows. The equipment selected for every job and the process are based on having

Read More

Can I shut off the equipment at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when

Read More

Does the equipment have to run all the time?

Yes! It is important that the equipment run 24 hours every day. This will provide the best possible drying process.

Read More

Why do you monitor my property continuously?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying

Read More

Why do you need access to my property?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during

Read More

Can I stay in my home or business during the restoration?

That depends on the amount of damage. If it is one or two rooms, only, you may be able to

Read More

What are the effects of flood waters on my home or business?

Water from outside the structure is contaminated and should be handled be professionals such as PuroClean. Even if the water

Read More