Years of a slow leak in our foundation came to a steady leak into our basement/family room just before returning from a trip. The damage fortunately was not extensive but we were at a loss as to what to do as mold had begun to appear on the carpet and when raining the water was seeping through the crack at a pretty steady rate. Several friends recommended Puro Clean - one having used them twice in two different houses last winter. Jason and Julio were quick to arrive on the scene and from there we felt in good hands. They were meticulous in their work (as opposed to other companies we heard about that knocked holes along the drywall and leaving a mess after each visit). They arrived when promised and kept us informed of the progress. They alerted us to a corroding gas line (that could have been catastrophic), arranged for experts to replace it as well as another group to replace the baseboards and repaint the sections of the wall that had been cut out. The paint was such a perfect match to the wall that had not been painted in years, I used the remainder to freshen up other areas - a bonus. Julio returned to clean the carpet and the larger area in which they had been working and Jason to complete the project. Hopefully we won't have to call on PuroClean again but we will definitely recommend them to others in need. Thanks very much Jason, Julio and Curtis.
Curtis, Jason, Julio, Nikki and Sarah, All those books!! Thank you so very much, everything you did is so very appreciated. Greatest team EVER!
... I had discovered a mould problem in the basement and wanted some honest input on how I should proceed. He listened to my description of the problem and said he would visit and we could develop a game plan to correct the problem. Showed up on time and was very courteous and knowledgeable. We put together a plan of action immediately. I was so grateful and a huge weight of worry was lifted. I would recommend Todd and PuroClean very highly. Handled my problem very efficiently. I contacted the big companies first and was basically brushed off. Thanks Todd so much for your personal service.
Murray is awesome! He schooled me on mould and was quick and effective in addressing my concern. Highly recommend.
Quick service and very knowledgeable and helpful. Very much appreciated!
My washer pipes froze and I thought had burst and started to leak. I called my insurance company right away and they sent Curtis from PuroClean over to investigate. Along with my adjuster Curtis came over within the hour and had the dryers set up in the house to take care of the damp rugs. Water safely turned off, the next day Ryan and Julio started investigating the source. Curtis arranged for a plumber because mine was in quarantine. Everything was managed quickly and efficiently. I talked to both Julie and Sarah in the office several times over the next few days and all of the staff were fantastic. I felt taken care knowing that the right equipment and service was readily available and everything was organized and taken care of. I highly recommended PuroClean.