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Partner with PuroClean! Get the Results You Need.

  • Increased Customer Retention: Our focus on customer satisfaction ensures a seamless claims process, strengthening client loyalty.
  • Reduced Loss Expenses: Our efficient processes and advanced technology help minimize costs while delivering fast, reliable results.
  • Relentless Customer Service: We prioritize clear communication, professionalism, and respect to create positive experiences for your policyholders.

Certified Priority Response Program (CPR)

Through our Certified Priority Response Program, we adhere to strict certification standards, predefined procedures, and a mutually pre-approved scope of work to minimize claims costs. The program ensures:

Quick and Cost-Effective Responses: Streamlined processes to reduce restoration timelines and expenses.Our goal is to provide easy access 24/7, as well as ensuring a quick and cost-effective response every time.

Technological Leadership in Restoration

PuroClean Canada is at the forefront of the restoration industry, leveraging cutting-edge technology to simplify the claims process. From real-time updates to digital documentation, our tools are designed to improve efficiency for both insurance professionals and their policyholders.

Catastrophe (CAT) Response Expertise

In the face of catastrophic events, PuroClean Canada provides unmatched priority CAT response for our insurance partners. All CAT events are corporately managed to ensure consistency in service, structure, and culture across locations.

Notable CAT Events Supported by PuroClean Canada:

  • 2013 High River, AB Flood Event
  • 2013 Toronto, ON Flood Event
  • 2016 Fort McMurray, AB Fire Event
  • 2016 Windsor, ON Flood Event
  • 2017 Windsor, ON Flood Event
  • 2018 Ottawa, ON Tornado Event
  • 2019 Maritimes Hurricane Dorian
  • 2021 British Columbia Flood Event

Our experience in managing large-scale disasters showcases our capacity to handle complex claims while maintaining the highest standards of service.

The PuroClean Academy

The PuroClean Academy is our training center and one of the most advanced facilities for property restoration training in the industry.

PuroClean franchise owners, and their employees who have trained at the PuroClean Academy, receive certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-setting organization. The PuroClean Academy is also the perfect place for insurance professionals to gain knowledge of the best restoration practices, improving their own ability to serve their customers.

Within The PuroClean Academy, our trainees can access an IICRC-approved Applied Structural Drying (ASD) facility, which we lovingly call our “Flood House.” It simulates real-life property damage scenarios that help trainees gain practical, hands-on experience. One of only 24 in the world, the Flood House is the premier ASD facility in North America and gives us the opportunity to offer the best level of training available anywhere.